Must you purchase Peloton merchandise on Amazon?

In an effort to expand its reach into the home fitness market, Peloton announced this week that you can now shop select equipment, apparel and accessories on Amazon. The move marks a shift in Peloton’s direct-to-consumer model, as this marks the first time the brand has sold products outside of its own website, stores, and distribution channels. Here’s what you should know about buying Peloton gear on Amazon.

Are the Peloton machines on Amazon real?

Yes. Peloton was not previously on Amazon, but now you can buy the original Peloton Bike and Set-Top Peloton Guide there. It’s legitimate.


Woman opening the camera cover on a Peloton guidance device


But not all Peloton machines are available through Amazon. At the time of this writing, the Peloton Bike+ and Tread (and the upcoming Rower) are still only available through Peloton’s e-commerce site.

A handful of Peloton accessories are also available on Amazon, including cycling shoes, cycling mats, light weights, dumbbells, and more. Peloton also sells a selection of apparel options through Amazon, such as: B. Branded sports bras, tank tops, shorts, sweatpants and hats.

Peloton might try to expand its Amazon lineup later – especially if rumors that Amazon is buying Peloton directly come to fruition – but for now, you can still only see the brand’s full lineup on its own website.

There’s also no price difference at the moment, and both platforms offer free shipping on select subtotals, keeping the buying experiences pretty similar.

Do Peloton machines come with a warranty on Amazon?

Yes. Regardless of where you purchase your original bike, guide or accessory, you will still receive the 12 month limited warranty. It’s unclear if five-year frame coverage is included with bike purchases through Amazon like it’s with Peloton, but everything else appears to be the same. Additionally, both Amazon and Peloton purchases come with a 30-day return policy should you find the services inappropriate for your at-home fitness regimen.

In terms of customer service, when you buy Peloton products through Amazon, you get two support teams. Peloton’s support team handles ongoing inquiries related to repairs, maintenance, subscriptions, and general inquiries, while Amazon’s service department assists with product purchases, shipping, installation, and returns.

What are the advantages of buying a Peloton machine through Amazon?

convenience, mostly. For one, you’re still looking at tried and tested Peloton products, albeit in a limited range. The subscription service — the key benefit of choosing Peloton — also remains unchanged, offering a wide range of live and on-demand workouts no matter where your fitness equipment comes from. While Amazon Peloton purchases are available for self-assembly, the majority of the United States still has the option of additional expert assembly at no additional cost.

Peloton subscription service on a TV


Another benefit of potentially buying Peloton equipment through Amazon is that it’s now easier to compare exercise bikes, making it easier not to buy a Peloton. Many of the brand’s competitors, like NordicTrack and Bowflex, also operate Amazon stores, so you can now view multiple models on one domain without having to open a multitude of tabs at once.

What are the disadvantages of buying Peloton machines through Amazon?

Selection and package deals. Amazon does not have the full line of Peloton products, nor can you offer One Peloton Club rental services through Amazon. Only full purchases are available through the AZ e-tailer, giving you a stronger bond with the device once the 30-day return period has expired.

Additionally, purchasing a bike or guide through Peloton’s website allows for bundled deals that include a handful of accessories at a lower price. These packages are not currently available through the Amazon store. So if you want to add some cycling shoes, a cycling mat and other gear to your order, the more cost-effective option is still the brand’s website.

Finally, Peloton’s all-access membership is still controlled internally, which means you still need to download and sign up for the companion app to unlock Peloton’s full suite of offerings.

The all-new Amazon store could be a good move for Peloton as the brand looks to expand its audience, and let’s face it, the convenience of shopping for items from one of the largest e-retailers makes an investment in home gear required Easier. If you’ve thought about the service for a while and you know exactly what you need, both online shopping options will do you good. However, if you’re still up in the air on which bike to get, or want to search the entire Peloton stable, your best bet is to go straight to the source.


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